Certified KPIs indicators practitioner Course

Introduction

    The importance of training courses is not only limited to professional life, as most of us think but training courses aim to transfer knowledge and practical experiences that enrich the skills of individuals and enhance their self-confidence, which contributes to the preparation of cadres which in turn contributes to the development and progress of institutions. Therefore, Strategic Vision Training Center aims to enhance the skills and experiences of individuals through the strongest training programs to keep pace with every development in the labor market.

Objectives

By the end of the course, participants will be able to:

1. Understand the fundamental concepts and importance of KPIs in organizational success.

2. Differentiate between Key Performance Indicators (KPIs), Performance Indicators (PIs), and Key Result Indicators (KRIs).

3. Select and design effective KPIs aligned with strategic objectives.

4. Develop and apply Balanced Scorecards (BSC).

5. Analyze performance results and identify improvement areas.

6. Link KPIs to departmental and individual performance goals.

7. Utilize performance dashboards and reporting tools for effective decision-making.

Who should attend?

• Executives and department managers

• Strategic planning and quality specialists

• Performance analysts and project managers

• Professionals seeking to enhance performance management skills

Course content:

• Module 1: Introduction to Performance Measurement

  • Definition and types of performance indicators

  • Characteristics of effective KPIs (SMART criteria)

  • The role of KPIs in performance management systems

  • Common challenges in KPI implementation

  Module 2: Strategy Alignment and KPI Development

  • Linking KPIs with vision, mission, and objectives

  • Translating strategic goals into measurable indicators

  • Examples of KPIs across different sectors (public, education, service, etc.)

  Module 3: Designing Effective KPIs

  • Step-by-step process for developing KPIs

  • Setting baselines and performance targets

  • Identifying data sources and collection methods

  • KPI documentation and ownership

  Module 4: Implementing KPI Systems

  • Building and managing KPI dashboards

  • Using technology to track performance (Excel, Power BI, Tableau)

  • Integrating KPIs with organizational reporting systems

  Module 5: Performance Analysis and Decision Making

  • Analyzing KPI trends and variances

  • Root cause analysis for underperformance

  • Creating action and improvement plans

  • Communicating and reporting results

Training methods:

• Case studies and practical exercises

• Role-playing

• Work simulation exercises

• Related videos

• Visual display

• Group workshops

• Guidance

Preparing the training bag

• At Strategic Vision Training Center, we are always keen on providing the best standards for the training content we offer

• Each program and training bag should include several axes:

           Analysis - Design - Development - Implementation – Evaluation

• In addition to, specialized team in designing training materials with the best quality standards which is appropriate to the needs and variables of training

Preparation of the training environment

One of our top priorities

• Choosing a training site, which is easy to be accessed by the trainees and that the training halls are suitable for the training program in terms of quality and luxury standards that we are keen on

The following factors are taken into consideration when choosing a training hall:

•  General atmosphere (space - system - ventilation)

•  Equipment of the hall (a place for rest periods - the quality of the offered food and beverage)